Few things are more frustrating than having a hard deadline for a job and getting a message that the goods that arrived for your order don’t match the Purchase Order you submitted with your job. Unfortunately, due to the high volume of print and embroidery jobs at Heritage, we are unable to verify goods until they are pulled for your job when we are ready for production. We hear your frustration and know this can be a customer service nightmare.
With the busy season upon us, supply houses see a huge increase in the volume of goods ordered and with that comes an increase in mistakes. We can’t do anything to prevent picking errors, but we can help you make sure your clients get their orders on time, despite these inconvenient hiccups.