3/28/2020 COVID-19 Update

March 28th, 2020 Uncategorized

Dear Heritage Customers,

As a local company, we’re closely monitoring the impact of COVID-19.

We realize that in this time of crisis, it is critical that we make it possible for you to continue your operations and help you respond to the unique demands that you may be facing.

Heritage is committed to supporting your business throughout the course
of this pandemic and to provide continuity of service as much as possible.

Heritage’s leadership team is meeting continuously to assess and appropriately
respond to the crisis as it evolves, to adjust our operations to maintain continuity,
and to support the safety and health of our employees and our community. In addition, Heritage is operating in accordance with guidance from local government and public health authorities across the state.

Beginning Monday 3/30/2020 we will be processing, printing and fulfilling your orders.  We will have some new procedures in place including:

  • Our offices and building will be cleaned and disinfected professionally throughout each week.
  • Our Showroom entrance, inside meetings and pickups will be closed.
  • Pick up orders will be available Monday through Friday 10 am until 2 pm, please call 215-672-2382, speak to a member of our customer service team and your order will be brought out to you.
  • If you are dropping off, please call 215-672-2382 Monday to Friday 10 am until 2 pm to have someone receive your order.

Internally our staff will be following the CDC Protocols, including social distancing.

We will continue to evaluate the situation each day and will be sure to update you as needed.

We truly appreciate your patience and support as we all will get through this together.


Be safe, stay well!

Steven McKee

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